Customer Excellence Manager

Customer service, Manager, Customer excellence,

Your new company
Our client is a successful multinational company in engineering sector. They have been expanding rapidly over the past years, and are now looking to centralise their customer service function.

Your new role
This role involves a combination of people, process and change management. You will be directly responsible for working with the team leaders of different customer service clusters in order to ensure effective man management, as we as leading change across the function on a pan European basis

What you'll need to succeed
The ideal candidate for this position will have a breadth of experience managing multiple customer service clusters across a number of different locations. You will have strong experience within change management additionally as this will be pivotal to success within this position. Fluency in English is required and an additional European language would be nice to have.

What you'll get in return
As well as a competitive salary and competitive benefits package that one would expect this position to come with, the role offers a real opportunity to guide and change the CS function within a multinational company.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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Job Type
Business Services

Talk to a consultant

Talk to Thomas Newman, the specialist consultant managing this position, located in Prague
Hays Czech Republic, Olivova 4/2096

Telephone: 770179574